Frequently Asked Questions
1.What are the hours of The Winter Warmer?
Gates open at 11 am, events ends 4 pm. We will begin processing guests at 10 am.
2.What are the age restrictions?
All ticket buyers and guests must be 21+ and provide proper ID.
3.Are pets allowed?
As much as we love our dogs and goats, no animals are allowed for their safety and the safety of our guests. Service animals are the only exclusion.
4.What happens if it rains or snows?
Despite rain or yes even snow, the show will go on. Please dress properly and you will have a great time regardless.
5.Do you offer refunds or exchanges?
Tickets are non-refundable but are transferable.
6.Where is the event?
The Winter Warmer is hosted at Sevier Park in 12 South, 3021 Lealand Lane 37204
COVID 19 Health Policy (Updated 11/23)
-In light of COVID-19 and our desire to provide a safe environment as possible for all guests, ALL persons attending must have proof of a negative COVID-19 test or alternatively can provide proof of full vaccination.
-At-Home rapid tests will not be accepted, only tests administered by a healthcare provider within 72 hours of The Winter Warmer will be accepted. Test results or vaccination cards must bear a name that matches the government-issued identification for everyone entering the event.
-An original, photo copy, or picture on a mobile device will be accepted as proof of either items